Introduction

Lexington Wellness KY (“we,” “our,” or “us”) collects information from visitors and members in different ways when they access our services and network of websites. This information is primarily used to provide a customized experience while using our products and services. Generally, we do not share this information with third parties, except under the circumstances outlined in this policy. We may disclose personal information if we receive your permission or in special cases, such as when required by law.

Registration

When you sign up for our products or services, you may be asked to provide personal information, such as your name, address, telephone number, and payment details. The information collected during the registration process is used to manage your account (e.g., for billing purposes). This information will not be shared with third parties, except as stated in this policy or in specific circumstances.

If we jointly promote our services with a partner, we may provide limited personal information to the partner, such as your name and address, but only to evaluate the results of the promotion. Personal information will not be used by the partner for any other purpose.

Our Partners and Sponsors

Some products and services are offered to visitors and members in collaboration with affiliates, contractors, or non-affiliated partners. In such cases, the partner may need to collect and maintain personal information. You will be notified before any such data is collected, and you will have the option to decide whether to proceed with that service.

We may also share non-identifying and aggregate information, but not personal information, with partners to offer co-branded services or administer promotions.

Online Advertisements

Lexington Wellness KY may display advertisements online and share non-identifying information collected through the registration process or online surveys with advertisers. In some cases, we may use this aggregated data to tailor advertisements to a specific audience. Personal information is not shared with advertisers.

Responses to Email Inquiries

If you contact us via email, your return email address will only be used to respond to your inquiry. We do not share your email address with third parties.

Voluntary Customer Surveys

We may periodically conduct voluntary surveys to improve our products and services. Your personal information and responses will remain confidential, even if the survey is conducted by a third party. We may aggregate the survey responses and use the data to enhance our offerings or create new products. Aggregated information may be shared with third parties but will not include personally identifiable information.

Special Cases

Lexington Wellness KY will not use or share personal information in ways unrelated to those described above without providing an opt-out option. However, we may disclose personal information when necessary, including:

• To satisfy legal obligations (e.g., as required by the Electronic Communications Privacy Act or other regulations)
• To protect the rights or safety of Lexington Wellness KY, our users, or others
• To address situations involving potential violations of our terms of service

Cookies and Their Use

A “cookie” is a small data file placed on your device when you visit certain websites. We use cookies to collect and store information to enhance your experience with our services. Cookies allow us to save your settings and provide personalized services. We do not use cookies to grant third-party access to your information.

Advertisers and partners may also use their own cookies, which we do not control and are not responsible for.

Commitment to Children’s Privacy

Protecting the privacy of children is important to us. We comply with the Children’s Online Privacy Protection Act of 1998 and do not knowingly collect personal information from children under the age of 18. Our website is restricted to users 21 years of age or older.

Online Shopping

When purchasing products through our website, you may be required to provide contact information such as your name, address, phone number, and payment information. This information will only be used to process your order and will not be shared with third parties except as necessary to complete the order.

If you send an order to another recipient, we may collect information about the recipient. However, we cannot control how third parties use the recipient’s information.

Public Forums

Any personal information you share in public forums on our site (e.g., message boards) becomes public information. Please use caution when sharing personal information in these areas.

Data Security

We have security measures in place to protect against the loss, misuse, or alteration of your information. While we strive to maintain secure systems, we cannot guarantee that our security measures will prevent unauthorized access (“hacking”).

Consent

By using our website, you consent to the terms of this privacy policy.

Revisions to This Policy

Lexington Wellness KY reserves the right to modify this privacy policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately.

Contact Us

If you have any questions regarding this privacy policy, please contact us at:

Email: [email protected]
Phone: 707-758-2349
Business Hours: Monday – Friday, 9 AM – 5 PM Eastern Time (Lexington, KY)